I know.
There are PLENTY of reviews about this place already, but here are my 2 cents worth, combined from 2 visits:
(I'll keep it short and sweet....)
THE AMBIENCE
It's hard to miss, located on the ground floor just opposite Starbucks:
(Where Bakerzin used to be)
Overall, its casual but nice, although it feels a little bit cramped inside.
THE FOOD:
- Buffalo Wings (RM 15++)
OK lah.
Tender texture and slightly spicy but a bit too oily.
- Wagyu beef pie and Moroccan Lamb Pie (RM 19++ each):
Both pies were really nice - big serving considering the price, flakey and crispy on the outside with tender flavorful fillings.
- Cross section of the beef pie:
Out of the 2, I preferred the beef pie as it was more moist, but the lamb was really interesting too as it had a nice fragrance of spices.
- Spicy Crabmeat Linguine and Wild Mushroom Linguine (RM 19++ each)
There are good reviews online but when I went there, they were both kinda bland and the linguine was overcooked.
(Between the 2, the crabmeat linguine was better IMHO, because the slices of kaffir leaves added some zing to it)
- Rocky Road Slice (about RM 5++)
Very good price for such a big piece but the crumbley coconut-y base was super sweet - I only liked the bouncey top layer of marshmellows and chocolate.
- Chocolate Mousse cake (RM 11++)
Ok.
Definitely moist and chocolatey enough but there was a very very very slight flour-y aftertaste.
THE SERVICE:
So far, they were annoyingly slow 2 out of 2 times.
(Once during a weekday lunch, and another during a weekday dinner time)
"Friendly but slow" I can accept most times, but "borderline incompetent and slow"** I really cannot stand. To be fair, they have only been open for a short time so maybe its just initial teething problems... but for the meantime, consider this a warning that you need to go there armed with ample patience.
(** Taking ages to clear tables, have to be prompted for menu/cutlery/food several times, missing out orders completely, etc)
Overall: Modern and cosy new cafe in Bangsar with a range of interesting New York/ Australian cuisine, reasonable pricing BUT strange pricing (most things are affordable whilst others seem expensive, in particular the limited Asian selection) and service can be a bit annoyingly slow....
Summary Sheet:
Plan B @ Bangsar Village, KL
Ground Floor, Bangsar Village 1, Jalan Telawi 1, Bangsar, Kuala Lumpur.
Taste: 6
Ambience : 6
Service : 3
Price** : RM 45++ per person
Parking: OK
** Approximation - 3 course meal, excluding drinks
Telephone No.: 03-2287 2630
Opening Hours: 8am to 10pm
Parking: Limited
NO PORK SERVED
OTHER REVIEWS:
- augustdinersfoodblog
- thenomadGourmand
- ~My Story~
- Foodlah
- masak-masak
- Eat Drink KL
- Get Over Me
- kampungboycitygal
TAGS: Food, Blog, Weblog, Malaysia, Kuala Lumpur, Restaurant, Western, Bangsar Village, Bangsar, Plan B, Telawi Street
Posts
I concurred with u 100% on service. They just couldn't cope though I could see they tried hard. After awhile it is VERY ANNOYING, even just to order a coffee, I asked 4 times!
ReplyDeleteFood is mediocre and decor is fantastic but my patience is a bit short. Really, Plan B is to go somewhere else if I am really hungry
The hands cutting up the pie are mine!!!
ReplyDeleteto Brother B:
ReplyDeleteYeah,... but I really hope they can improve soon because I really like the pie there. :(
(Hee hee hee. So we don't always agree on music but at least we can agree on food? :P)
to HANI:
.. and what beautiful hands they are too. :)
Ya the service was REALLY bad. I've been there twice (only went back for the coffee) and they seem to just have no ability to smile, or notice that you've been been at your table, menu-less and water-less. I think the average waiting time to be noticed is a good 10 mins. Staff really needs to buck up....
ReplyDeletemy advice. stick with plan A
ReplyDeletegosh, i'm actually scared to revisit, after hearing all the criticism from various people about the service! strangely, on their first day, service was impeccably efficient! wonder why it went downhill after that; usually it's the other way around, rite...
ReplyDeletetoo much good reviews on this place causing the slow service? oh well, another dining option, not that i will prob visit if i go back though.
ReplyDeletenow that definitely will deter me from going to Plan B.. since Jenn really hates suck-y service!! I don't wanna see her sulky face.
ReplyDeleteAnyway, I wish that I could eat that beef pie...
I had my fill of this place for now. Now I only tapau the cakes so no more dining in.
ReplyDeleteBut I have feedback to Aja.
Anyhow, lets get my cakes fix next at my 2 fav places - Haute food and bon Bon k..
To aly:
ReplyDeleteEek. So difficult just to have a coffee there? :(
To Ciki:
Lol! ..Good advice. :)
To Sean:
Maybe let them settle down for a bit first? I really hope the service improves - really liked that pie. :(
To joe who is constantly craving:
Well, if you are back in KL you should be eating Malaysian specialties anyway - Nasi lemak and curry laksa and siew yoke! :P
To thule aka leo:
The beef pie was sooooo good. :) :)
(But yeah, you n Jenn better avoid it for now, until they improve their service)
To thenomadGourmand:
Haven't tried either one so both sound good! :)
(Erm. You feedback to them directly, then will they send an assassin after me ah? lol)
I guess I'll wait and see if Plan B can iron out the issues you mentioned above...
ReplyDeleteto Bangsar-bAbE:
ReplyDeleteMe too! Not going back there till the service gets better.... :(
Dear J,
ReplyDeleteThank you for the review! Love the feedback. Always good to know what we are doing right. But will take note of the shortcomings mentioned in your review. Food is our passion and obsession and we are constantly working to do better.
Just wanted to let you know, Plan b is now serving morning crowd. We have extended our hours and now open from 8am every day!
Plan b by BIG
to Plan B:
ReplyDeleteThanks for the info and the wonderfully refreshing comment. :)
(I have updated the opening hours accordingly)
Thanks for the review :D
ReplyDeleteto Just Shelley:
ReplyDeleteNo problem - it's my pleasure :)
(so happy if u enjoyed it)
I am still sitting here after 45 mins and I still haven't gotten my food. My sister is done with hers and they said my moms is coming soon. Now they just told me they're out ofthe corned beef. Yes, the servers are very nice but seriously??? It's my off day, I wanna treat my mother n sister n it's frustrating... Bc it took them now 55 minutes to tell me that they don't even have my food. so yeah, maybe the food is great buy this is an extremely disappointing first impression, and I don't wanna risk another ruined morning. Hope this doesn't happen to others. And to all of u that enjoyed a meal here, good for u coz I'm still hungry!!
ReplyDeleteTo anonymous:
ReplyDeleteOh no. I hope u got your food! Really sounds like the service there needs to improve, FAST! :(
I agree with you
ReplyDelete